Retail Point of Sale

Closing LivePOS accounts: Cancellation notices Although it is unfortunate when a customer needs to close an account, we still make it convenient for our customers. From now on, the 30-day cancellation period will be shortened to the last day of the month. For example, if you cancel an account on the fifth day of the month, instead of closing your account on the fifth day of the next month, your account will be closed on the last day of this month. Now, no need to wait for a whole 30 days, whenever you choose to have your account closed, it will be taken care of by the end of the same month. For more Updates please visit : www.LivePOS.com

Cloud Point of Sale

LivePOS Customers, We Want Your Photos! We are looking for customers that want to show off their POS! Take a high resolution image of yourself or your employee at your store or kiosk posing next to your POS. We are looking for two types for pictures. The first, your “Star Quality” photo. Strike a pose, show your sexy side and we want to see that contagious smile! The second photo we’d like to see your goofy side. You can get as creative as you want, but please, keep it PG  The first 30 entrants will receive a $25 Starbucks Gift Card as a token of appreciation for participating. Send in your high resolution photos to Photos@LivePOS.com. Along with your picture, please be sure to include the person’s name in the image, store/company name, location/mall, and a contact number and the person who took the photo. Disclaimer: Please note that by submitting your photo to Photos@LivePOS.com you are granting us permission to show off your photo on Facebook, Twitter, Pinterest and other social networking sites as well as our LivePOS Website, LivePOS Blog, and various print material. To know more visit: http://www.LivePOS.com

Cloud POS System

Some more great news from LivePOS! A great new feature has been added. You won't need to take the risk of forgetting tasks. Now, you can consolidate tasks and be able to share your lists of things to do with the different departments in your company. Sort of like passing the baton to the next person: When one department's task is done, they can assign the list to the next person in the assembly line, so to speak. Higher management will be able to check the progress of these tasks and pinpoint the person in charge. Each change to the list will be recorded by the program, so you can backtrack and check the history of the progression of your lists. Visit http://www.LivePOS.com or contact our efficient tech support team for more details.

Cloud POS Solution

More great news from LivePOS! The shipping module has arrived! Our customer service professionals will be able to answer your questions better now that your orders from LivePOS will be documented under your account. The feature will show only New orders for the meantime. Very soon, we will be able to see RMAs too. We will now be able to give you more information about the shipping status of your orders. So rest assured that our service is more reliable. Visit www.LivePOS.com.

CSS Access Login

LivePOS has just come up with a great way for you to access your Online Dashboard! Mobile Access is now available and can be used with iPhones, Blackberry handsets and other smartphones. The best part is that Mobile Access is absolutely FREE. You can do the same things on Mobile Access as on a computer: view sales and inventory, change prices and run reports, all in real-time. Amazing, isn't it? Just go to http://www.LivePOS.com on your mobile phone to get started.

Mall Cart Point of Sale

Profit & Loss Report The Profit and Loss Report shows a quick glimps of how well your business is doing. It includes your income and expense statement with easy to understand graphs. The financial statement here summarizes the revenues, costs and expenses incurred at a particular time frame. This report provides information that'll show how the company can generate profit by increasing revenue and reducing costs. Profit and Loss Report is on the Admin Site. Simply log onto the Admin Site from the LivePOS homepage. To view the report go to : Analysis > Profit and Loss *Pls keep in mind that this feature is still in its beta stages. To learn how to use this feature, visit our KB Support Center for the Profit and Loss Report manual. The video overview for the Profit and Loss feature is also available for your leisure on our Support Center. Visit: http://www.LivePOS.com Enjoy :) LivePOS Team

SMB POS

Looking for good news? Here's one! Your Admin site has been updated to the latest version of LivePOS! Here are some of the changes that were implemented: 1. Disabled authorization codes will no longer be valid for any transaction. 2. After a sale has been processed, the authorization code will be deleted so that it will not be used again. 3. Refunds and Exchanges will be more strict in accepting authorization codes: not just any code will be accepted. 4. Same item exchanges are now possible. Your program is now more tamper proof! Watch out for changes and improvements we will be rolling out soon. If you have features you want to see, you can certainly request for them in our Feature Request module. We are looking forward to your suggestions. Visit www.LivePOS.com for more information.

Small Business POS

Great new upgrades from LivePOS! The Inventory Dashboard has been revamped with two new features! The Transfer Inventory feature has been replaced by Move Inventory. You can now choose up to 10 locations and 200 items per transaction, instead of only 50 from the old feature. Also, the Reserve feature has been added, where you can set aside items for later shipment. Once a set of items are reserved, no other order request can be made for it because future order requests will be deducted accordingly from the specific location specified when the items were reserved. Aside from the Reserve feature, a Save as Draft feature has been added to let you create and save a temporary draft of a purchase order for later use. This is a very convenient feature especially if you or your managers have to create the same purchase orders frequently. The Purchase Order Dashboard has also been improved. Aside from a better user interface, a Reserved tab displays all currently Reserved Orders. With this come the abilities to cancel Reserved Purchase Orders and cancel Purchase Order Drafts. The good news hasn't run out yet! There are new fields in the Inventory Reporting pages. Units in Transit shows how many among the items in a particular location are currently being shipped. Units Reserved displays how many of the items are reserved, and Units Available shows how many of the items are available for shipping. Here are the other new pages in Inventory Reporting: Daily Inventory Count Report, Update Location Inventory, Ass Location/Warehouse Inventory, and the Live Inventory Report. Accordingly, LivePOS has updated other general features to support the new Inventory features: The Request Purchase Order feature now shows only the fields that are “available” currently in the warehouse. Available = Total Units – Units Reserved – Units In Transit. Receiving Purchase Order correctly deducts the shipped items accordingly from the Reserved or Available items. Reserved Orders made in a certain location will deduct from the Available items of that same location. Sounds like a mouthful of new good things that just came from LivePOS! Watch out for more useful features to be added in the coming weeks. Don't forget that you can have your say in adding features by using the Feature Request capability in your dashboard. Visit www.LivePOS.com for more information.

Cart Point of Sale

Already have a LivePOS package? If you are satisfied with our product, you can earn high commissions by telling your friends and colleagues about it! Just call the toll free referral hotline and when your contact joins LivePOS, you instantly get a commission! You can even make this your business if you like. Become a LivePOS partner by clicking here (link to http://www.livepos.com/Links/partners.aspx

Mall Kiosk Point of Sale

A bit of great news from LivePOS! We have updated our back-office program to be able to serve you better! Starting from today, we will be able to assign specific staff to follow up on your orders and service tickets to expedite the process. Expect more efficiency from the professional staff of CSS LivePOS! Visit: www.LivePOS.com

Kiosk Point of Sale

Shopify Integration Always wanted to sell your products online? Do you have a Shopify account? LivePOS can now integrate with Shopify for your eCommerce needs! It's quick and easy, all you have to do is call our Customer Support (888.884.9224) with some required information and we can get you set up and ready to sell online within a matter of minutes! To know more visit http://www.LivePOS.com

Live Point of Sale

LivePOS Chat LivePOS now offers a chat feature for owners, managers and employees to be able to communicate between locations and the Online Dashboard. LivePOS Chat is a company-wide broadcast. It is a perfect way to make announcements, give updates, run in-company contest and even ask about inventory on hand for a customer. Learn more about the LivePOS Chat, or you can watch a video on how to use the Chat.

Specialty Retail Point of Sale

POS Tender Options Owners and managers can now select which tender options (form of payment,) can be accepted at a location. Some business owners perfer not to take certain payments from customers. An example would be a personal check. Payments with personal checks are not instantaneous. Once the check is deposited, the bank can return with an "Insuffecient Funds" on that check, making it bounce. So now, the owner is down on a payment from that transaction AND they get charged a returned check fee. So now, the business has lost money, rather then made any income off of it. The POS Tenders option can be found on the Online Dashboard at : Settings > Locations > Edit POS Settings > and it'll be under theTenders box To find out other ways to tweek your customer payment options, view the manual for POS Tender Options on our Support Center. Also on the Support Center is a video for the Tender Options Visit: http://www.LivePOS.com

Specialty Retail POS

Customer Relations Management (CRM) Options With the latest updates, the CRM features the most changes. There is the option to force employee to enter CRM, select required CRM fields, and to set the default state. Under the CRM box you will also see the show customer lookup option. To view these CRM Options on the Online Dashboard go to : Settings > Locations > Edit POS Settings The first one, Force Employee to Enter CRM, ensures that your employee requests information from the customer before they can proceed to the tender options. Now, to tie in with that is the Required CRM Fields. You can select which information your employee is required to take down from the customer. And of coarse, there is the Default State. This option of the CRM allows you to set your default state so that when you input customer information that is from the local area, you don't have to keep scrolling around to select your state when they give you their information. Lastly, there is the Show Customer Lookup option. On the POS, this enables you to search your CRM database for repeat customers and see their purchase/transaction history or to update their information. Remember that it is important to keep a CRM database because it helps you in creating and maintaining a strong relationship with your customer. With the CRM, you can see trends in their purchase history and use that to attract them to purchase other similar products that you may have. Having their contact information allows you to keep them updated with specials and discounts especially around the different holidays, and maybe even their birthdays! This can increase customer satisfaction and inturn produce more sales for your business. To view these features in action watch the CRM Options video at http://www.LivePOS.com

Cloud Computing POS

Enable POS Toolbar When you open your LivePOS software after installing it on your laptop/computer you'll notice that it is centered on your desktop and well... you can't do anything else! There is no way to move it or even minimize the POS screen! But by enabling the POS toolbar, you are have the option to minimize, close and move your POS screen about. It no longer needs to be on a fixed location on your desktop, thus allowing you to multitask! To enable it from the Online Dashboard go to: Settings > Location > Edit POS Settings > and you'll see it under the General Settings box View the Enable POS Toolbar manual or Toolbar Option video to learn how to activate your toolbar today! Visit: http://www.LivePOS.com

CSS POS

Reports on the POS Reports tend to contain sensitive, or even just general information that not all employees need to see, or have access to viewing. (However, these reports are still vieable on the Online Dashboard.) You can select which Reporting option you'd like to have available on the POS for your employees to view/print at the end of the day. Visit our Support Center http://support.livepos.com/ for a better understanding on how to Show/Hide the Reports on the POS.

Point of Sale

Return Customer Option The Return Customer optionon the POS allows you to pull up a receipt/transaction from earlier in the day and use that unused buffer from that transaction for a secondary purchase. Now owners can disable this option so that any buffer that a customer accumulates must be used on the SAME transaction in order to not loose them. Once the transaction has been completed and the purchase has been finalized, those buffer points no longer exhist. This is a way for the owner or manager to control it so that it is not abused. To enable it from the Online Dashboard : Settings > Locations > Edit POS Settings > under Sales Process box Visit: http://www.LivePOS.com